FAQ's

Can you deliver to an alternative address?

Yes, you have the option for your order to be delivered to you ("mail to same address') or to a different address ("deliver to different address"). Please make your selection at the Checkout.

Can I exchange or return a gift box that I am not happy with?
We want you to be happy with your purchase. If you are not entirely satisfied with your order, please return it to us in an unused condition stating why you were dissatisfied and we will give you an exchange or a full refund.
 
Do you offer a children's party service?
Following many requests from our customers, we are happy to announce our new party packages. Please go to our Party Accessories and Pre-filled party bags for your party requirements. We have combined themes (ie Pirates/ princesses) for the accessories and party bags to help make organising a party a little easier. If you don't see an option that suits, please contact us and we will put together a party package based on your requirements.
 
Can we organise a Baby Showers or Home shopping event with Gifts for Urchins?
We are happy to attend a baby shower or Home shopping event within London. Minimum attendance: 20 shoppers.
 
Do you deliver newborn gift boxes directly to the maternity ward?
Unfortunately we are unable to do so. We require a signature upon delivery and feel it is not appropriate to disrupt a busy maternity ward!
 
Do you offer gift boxes for twins?
We do. If you do not have time to browse for ideas or just need some assistance with your selection, please contact us and we will put together some options, based on your requirements.
 
Do you offer a Corporate Gift-box service?
We understand time is of the essence and searching for a gift to give a colleague heading on maternity leave is not always top on the schedule in the boardroom!
Gifts for Urchins offer the perfect gift-boxes for such an occasion. What's more, it won't take the entire lunch break to place an order. Order online, by email or by phone and we can send an invoice directly to your accounts department. Our Gift-boxes can be sent to the office or delivered directly to the recipient's home (even a greatly appreciated gift is arduous for a heavily pregnant colleague to carry home!)
Please feel free to call for advice on an appropriate Newborn gift.
 
Sizing
The clothing we stock tends to be slim fitting and therefore we place it in the lower age category. If you would like further advice on sizing, please contact us by email or phone 0207 228 9084.